Privacy Policy

Last Updated: September 19, 2025

Dorivalenqo ("we," "us," or "our") operates dorivalenqo.com and provides online educational services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in courses or educational programs
Subscribe to newsletters or communications
Contact us with inquiries or support requests
Participate in surveys or feedback forms

This information may include:

Name and contact details (email address, phone number, postal address)
Account credentials (username and password)
Billing and payment information
Educational background and learning preferences
Profile information and user-generated content

Automatically Collected Information

When you access our website, we automatically collect certain information about your device and browsing activity:

IP address and geolocation data
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Date and time of visits
Clickstream data and navigation patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionalities.

How We Use Your Information

We use the collected information for various purposes:

Providing and maintaining our educational services
Processing registrations and managing user accounts
Delivering course content and learning materials
Processing payments and maintaining billing records
Communicating with you about courses, updates, and announcements
Responding to inquiries and providing customer support
Personalizing your learning experience and content recommendations
Analyzing usage patterns to improve our services
Detecting and preventing fraud or unauthorized access
Complying with legal obligations and enforcing our terms
Sending marketing communications (with your consent where required)

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We engage third-party companies and individuals to facilitate our services, including:

Payment processors and financial institutions
Cloud hosting and storage providers
Email and communication service providers
Analytics and performance monitoring services
Customer support platforms

These service providers have access to your information only to perform tasks on our behalf and are obligated to protect your data.

Educational Partners

We may share information with educational institutions, instructors, or content providers who deliver courses through our platform.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to:

Comply with legal processes or court orders
Enforce our terms and conditions
Protect our rights, property, or safety
Investigate potential violations or fraud
Protect the safety of users or the public

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information for other purposes with your explicit consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Factors influencing retention periods include:

Active account status and service usage
Legal, regulatory, or contractual obligations
Dispute resolution and enforcement needs
Business operational requirements

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may access and update your account information at any time through your account settings or by contacting us.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion

You may request deletion of your personal information, subject to certain legal exceptions and retention requirements.

Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or updating your communication preferences.

Do Not Track

Our website does not currently respond to Do Not Track signals from browsers.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection practices
Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction.

When we transfer information internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. If we make material changes, we may provide additional notice through email or prominent notice on our website.

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dorivalenqo
50 Eddy Cres, Florey ACT 2615, Australia
Email: help@dorivalenqo.com
Phone: +61244235038

Additional Information for Specific Users

Students and Learners

If you are enrolled in educational programs through our platform, we may collect additional information related to your academic progress, course completion, assessments, and certifications. This information is used to provide educational services, track progress, and issue credentials.

Instructors and Content Creators

If you provide educational content through our platform, we may collect information about your professional background, credentials, course materials, and student interactions to facilitate course delivery and platform operations.

Your Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.